Privacy Policy

UltraFlux Digital LLC ("UltraFlux Digital," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at ultrafluxdigital.com (the "Site") or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site. This policy is incorporated into and subject to our Terms of Service. We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when it was last revised. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

We collect information in the following ways: Information You Provide Directly • Contact form submissions (name, email address, phone number, business name, message) • Consultation or discovery call requests • Email correspondence and chat widget conversations • Service agreements, proposals, and onboarding questionnaires Information Collected Automatically When you visit our Site, we automatically collect certain technical information, including: • IP address and approximate geographic location • Browser type and version • Operating system • Pages visited and time spent on each page • Referring URL (the page you came from) • Device type (desktop, mobile, tablet) This information is collected through cookies, web beacons, and similar tracking technologies (see Section 6). Information from Third Parties We may receive information about you from third-party platforms such as Google Analytics, Meta Pixel, and our CRM platform (GoHighLevel) when you interact with our advertising or marketing content on those platforms.

We use the information we collect for the following purposes: Service Delivery • To respond to your inquiries and schedule consultations • To provide, manage, and improve the services you have engaged us for • To communicate with you about your project, invoices, and deliverables • To send service-related notifications and updates Business Operations • To analyze Site usage and improve our website and services • To detect and prevent fraud, abuse, or security incidents • To comply with legal obligations and enforce our Terms of Service Marketing and Communications • To send you marketing emails about our services, if you have opted in • To run targeted advertising campaigns on Google and Meta platforms • To measure the effectiveness of our marketing campaigns We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information in the following limited circumstances: Service Providers We share information with trusted third-party vendors who assist us in operating our business, including: • GoHighLevel (CRM and marketing automation) • Google LLC (Analytics, Ads, Search Console) • Meta Platforms, Inc. (advertising) • Email service providers • Cloud hosting and storage providers These vendors are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy. Business Transfers If UltraFlux Digital is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site before your information is transferred and becomes subject to a different privacy policy. Legal Requirements We may disclose your information if required to do so by law or in response to valid legal process (such as a subpoena or court order), or to protect the rights, property, or safety of UltraFlux Digital, our clients, or the public. With Your Consent We may share your information for any other purpose with your explicit consent.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically: • Contact form and inquiry data: retained for 3 years from last contact • Client project data and communications: retained for 7 years from project completion (for tax and legal compliance) • Website analytics data: retained in accordance with Google Analytics' default retention settings (up to 26 months) • Marketing email lists: retained until you unsubscribe or request deletion When information is no longer needed, we securely delete or anonymize it.

Our Site uses cookies and similar tracking technologies to enhance your experience and collect analytics data. Types of Cookies We Use: • Essential Cookies: Required for the Site to function properly (e.g., session management). These cannot be disabled. • Analytics Cookies: Used to understand how visitors interact with our Site (e.g., Google Analytics). These help us improve our content and user experience. • Marketing Cookies: Used to deliver relevant advertising and measure campaign performance (e.g., Google Ads conversion tracking, Meta Pixel). Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling certain cookies may affect the functionality of the Site. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. Do Not Track: Our Site does not currently respond to "Do Not Track" browser signals, as there is no industry-wide standard for such signals.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include: • SSL/TLS encryption for data transmitted between your browser and our Site • Access controls limiting who within our organization can access personal data • Regular review of our data collection, storage, and processing practices • Use of reputable, security-vetted third-party service providers However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

Depending on your location, you may have the following rights regarding your personal information: California Residents (CCPA/CPRA) If you are a California resident, you have the right to: • Know what personal information we collect, use, disclose, and sell about you • Delete personal information we have collected from you (subject to certain exceptions) • Opt out of the sale or sharing of your personal information (we do not sell personal information) • Correct inaccurate personal information • Non-discrimination for exercising your privacy rights To exercise these rights, please contact us using the information in Section 11. All Users • Access: You may request a copy of the personal information we hold about you. • Correction: You may request that we correct inaccurate or incomplete information. • Deletion: You may request that we delete your personal information, subject to our legal retention obligations. • Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly. We will respond to verifiable requests within 45 days. We may need to verify your identity before processing your request.

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us at [email protected].

Our Site may contain links to third-party websites, including social media platforms and partner services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: UltraFlux Digital LLC 1111 6th Ave, Ste 550, PMB 951242, San Diego, CA 92101 Phone: (951) 447-2634 Email: [email protected] For California residents exercising CCPA rights, please include "California Privacy Request" in the subject line of your email. We aim to respond to all privacy inquiries within 10 business days.